Reference

Privacy Policy for Your petir19 Account

petir19 Privacy Policy explains what we collect when you open an account, connect DANA or QRIS, and move from login into the lobby.

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petir19 Privacy Policy for Your petir19 Account
CONTACT ROUTES

Three Ways to Ask About Privacy

A clear contact route helps you resolve a privacy question without repeating your account story.

Account access If you cannot reach your account, use the support route beside the cashier path and state the phone contact attached to your profile. We use that detail to locate the correct record before discussing login history or a verification step.
Wallet records For a DANA, OVO, GoPay, QRIS, bank transfer, or virtual account question, include the payment reference and approximate time. We can check the account record and status without asking you to reveal a wallet password or security code.
Privacy requests To ask for access, correction, or removal where applicable, identify the account contact and describe the record concerned. We may request an account verification step before sharing private data or changing details linked to your profile.
HANDLING YOUR DATA

How petir19 Manages Privacy Requests

We keep our privacy process close to the account actions that create records: opening access, confirming a phone contact, checking a wallet reference, and returning to a live or slot lobby.

Account collection

When you open an account, we collect the details needed to create your profile and complete phone verification before access. A clear account path helps us connect login events to one record rather than mixing activity from separate profiles.

Payment references

A DANA, OVO, GoPay, or QRIS payment can create a reference, amount, status, and time in your account record. Bank transfer and virtual account records follow the same principle, while secret wallet credentials remain outside our support request.

Cookies and sessions

Cookies can keep a signed-in session available, remember selected settings, and help us recognise the browser path you used. You can clear browser data or adjust cookie controls, although removing them may require another login and verification step.

Security signals

We may use device, browser, login time, and account activity signals to identify unusual access. If a sign-in does not match your normal path, we can pause a sensitive change and ask for verification before discussing private records.

Retention approach

We retain account and payment records for the period needed to provide account support, resolve disputes, maintain security history, and meet applicable obligations. When a record is no longer needed for those purposes, our process is to remove or de-identify it where applicable.

Change requests

You can ask us to access, correct, or delete personal data where applicable and where local law permits. Send the request through the privacy contact route with your account phone contact; we verify ownership before making a change.

Privacy Policy Questions About petir19

These answers address the privacy searches we hear most often before an account is opened. They explain how the Privacy Policy connects with phone verification, wallet records, browser cookies, account access, and requests for changes. If your situation is not covered, use the support route beside the cashier path and describe the record you need us to check.

The Privacy Policy covers account details, phone verification, login and device signals, cookies, support messages, and payment references from DANA, OVO, GoPay, QRIS, bank transfer, and virtual account routes. It also explains retention, security handling, and ways to request access or correction.

We use your phone contact to create and identify your account, complete the required verification step, and connect support requests with the correct profile. It also helps us avoid discussing private login or wallet records with someone who cannot show account ownership.

Our account record can contain a payment reference, status, time, and related account details for DANA or QRIS activity. We do not ask you to send a wallet password or one-time security code through support when checking that record.

Use the privacy contact route linked beside the cashier area and identify your account with its phone contact. Tell us whether you want access, correction, or deletion where applicable. We may complete an ownership check before sharing or changing private data.

Yes. Your mobile browser controls can clear cookies or adjust which ones are accepted. Cookies may keep a session and selected settings available, so changing them can sign you out and require phone verification when you return to account access.

We keep records for as long as needed for account support, payment status checks, security history, dispute handling, and applicable obligations. When a record is no longer needed for those purposes, we aim to remove or de-identify it where applicable.

Access and eligibility depends on local law. Where local law permits, you can use the stated contact route to ask about your data, account access, wallet references, or a change request. We assess each request against the applicable location and account details.

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